Dudes and Lady dudes, Salvage is going to have to make a bold move for a time to make things work. As of right now we have been taking almost every order that comes in. We’ve been doing regular boards, HUGE boards, teeny boards and some weird custom stuff. It’s just 3 of us building as much as possible and honestly we can’t keep up. Builds have taken way longer than they should have, orders have been very late and we have let people down. Part of it is a learning curve for us and part of it is we simply can’t keep up. To make matters worse as we get behind on orders we also get behind on cash flow and it’s a stretch for all of us. It takes me about an hour per board to answer emails regarding custom orders, if we move 40 boards in a month that’s an entire work week not spent building. This simply can’t happen in this phase of business.
So here’s what’s going to happen. As of December 1st our custom orders will be closed. We will continue to finish out orders on the books and we’ll build stock boards for purchase. If you want to order a pedalboard you have a short window before the cut off. Custom orders won’t open up again until we can make things work in their simplest form. Hopefully soon we’ll be over the hump and have the means to hire someone to process orders, in the meantime we’re gonna put on our elf shoes and rock.
Let us know what you think in the comments, we would love to hear from you!